🔒 Your Privacy

1xbad Privacy Policy

At 1xbad, your personal data belongs to you. This policy explains exactly what we collect, why we collect it, how we protect it, and what rights you have over it. No jargon, no hidden clauses.

Last updated: January 2025
🛡️ Data Protection at a Glance

How 1xbad Protects Your Privacy

Six commitments we make to every player on the platform

End-to-End Encryption

Every piece of data transmitted between your device and 1xbad is protected by SSL/TLS encryption. Whether you're logging in, making a deposit, or updating your profile, your information travels securely and cannot be intercepted by third parties.

We Never Sell Your Data

1xbad does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and comply with legal obligations. That's it — nothing more.

Minimal Data Collection

We only collect the data we actually need to run your account and comply with our regulatory obligations. We don't ask for information we don't need, and we don't store data longer than necessary. Less data collected means less risk for you.

Strict Access Controls

Access to your personal data within 1xbad is restricted to staff who genuinely need it to do their jobs. All staff with data access are trained on data protection obligations and are bound by confidentiality agreements. Your data is not visible to the whole team.

You Control Your Data

You have the right to access, correct, and delete your personal data at any time. You can request a copy of everything we hold about you, ask us to correct inaccuracies, or request deletion of your account and associated data by contacting our support team.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 1xbad will notify you promptly and take immediate steps to contain the breach and protect your data. We will be transparent about what happened and what we are doing to fix it.

01 Who We Are

1xbad ("we", "us", "our") operates the online gaming platform available at 1xbad.org. We are the data controller responsible for the personal information you provide when you register, deposit, play, or contact us through the platform.

This Privacy Policy explains how 1xbad collects, uses, stores, and protects your personal data. It applies to all players who access the 1xbad platform from Bangladesh and any other permitted jurisdiction. By registering an account on 1xbad, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about how 1xbad handles your personal data, you can contact our support team at any time via the Support page or by emailing [email protected].

02 Data We Collect

1xbad collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties such as payment processors and identity verification services. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad account number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically on site visit
Usage Data Pages visited, games played, bet history, session duration Automatically during platform use
Communications Data Support chat logs, email correspondence When you contact support
Verification Data Copies of ID documents, selfies for liveness checks KYC verification process

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

1xbad uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main purposes for which we use your data are:

  • Account management — creating and maintaining your player account, verifying your identity, and managing your login credentials.
  • Payment processing — processing deposits and withdrawals via bKash, Nagad, and other supported payment methods.
  • Regulatory compliance — meeting our obligations under anti-money laundering (AML) laws, know-your-customer (KYC) requirements, and gaming regulations.
  • Fraud prevention — detecting and preventing fraudulent activity, money laundering, and abuse of the platform.
  • Customer support — responding to your queries, resolving disputes, and providing technical assistance.
  • Responsible gaming — monitoring your gaming activity to identify signs of problem gambling and applying limits or interventions where appropriate.
  • Platform improvement — analysing usage patterns to improve the platform's performance, design, and game selection.
  • Marketing communications — sending you promotional offers and updates, but only where you have given your consent to receive them.

You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by updating your communication preferences in your account settings.

04 Legal Basis for Processing

Every time 1xbad processes your personal data, we do so on one of the following legal grounds:

  • Contract performance — processing is necessary to fulfil our obligations to you under the Terms and Conditions, such as operating your account and processing payments.
  • Legal obligation — processing is required to comply with applicable laws, including AML regulations and KYC requirements imposed by our gaming licence.
  • Legitimate interests — processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights.
  • Consent — for marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

05 Data Sharing

1xbad does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors — bKash, Nagad, and other payment service providers receive the financial data necessary to process your transactions. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification providers — third-party KYC services receive copies of your identity documents to verify your identity as required by our regulatory obligations.
  • Game providers — where you play games supplied by third-party providers, those providers may receive your player ID and game session data to operate the game. They do not receive your full personal profile.
  • Regulatory authorities — we may be required to share data with gaming regulators, financial intelligence units, or law enforcement agencies where required by law.
  • IT and security providers — companies that provide hosting, security monitoring, and technical infrastructure services may have access to data as part of their service delivery, under strict contractual data protection obligations.

All third parties who receive your data from 1xbad are required to handle it securely and in accordance with applicable data protection laws. We do not allow them to use your data for their own marketing purposes.

06 Cookies and Tracking

1xbad uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can improve it. Here is a summary of the types of cookies we use:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Functional cookies — remember your preferences such as language settings and display options to give you a more personalised experience.
  • Analytics cookies — collect anonymised data about how players navigate the platform, which pages are most visited, and where errors occur. This data helps us improve the platform. We use this type of cookie only with your consent.
  • Marketing cookies — used to track the effectiveness of our promotional campaigns. We use these only with your explicit consent and you can withdraw consent at any time.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 1xbad platform. For full details on the cookies we use, please refer to our Cookie Settings page accessible from the footer of the platform.

07 Data Retention

1xbad retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following general retention periods apply:

  • Account data — retained for the duration of your account and for 5 years after account closure, as required by AML regulations.
  • Transaction records — retained for 7 years to comply with financial record-keeping obligations.
  • KYC documents — retained for 5 years after the end of the business relationship, as required by our gaming licence.
  • Support communications — retained for 2 years after the last interaction, unless the matter relates to an ongoing dispute.
  • Marketing data — retained until you withdraw consent or for 2 years of inactivity, whichever comes first.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 Your Rights

As a player on 1xbad, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team:

Right of Access

Request a copy of all personal data we hold about you. We will provide this within 30 days of your request.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Ask us to restrict processing of your data while a dispute about its accuracy or use is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer to another service.

Right to Object

Object to processing of your data for direct marketing or where we rely on legitimate interests as our legal basis.

We will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, but we will notify you if this is the case. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.

09 Data Security

1xbad takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

  • All data in transit is encrypted using TLS 1.2 or higher.
  • Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
  • Access to production systems and databases is restricted to authorised personnel only, using multi-factor authentication.
  • Regular security audits and penetration testing are conducted by independent third-party security firms.
  • All staff with access to personal data receive regular data protection and security training.
  • We maintain an incident response plan to ensure rapid and effective action in the event of a security breach.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong password, enable two-factor authentication, and never share your login details with anyone.

10 Children's Privacy

The 1xbad platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 1xbad, please contact us immediately at [email protected] and we will take prompt action to close the account and delete the associated data.

During registration, all players are required to confirm that they are 18 or older. We also conduct age verification checks as part of our KYC process. Any account found to belong to a minor will be closed immediately and any funds held in the account will be returned to the payment source.

11 Third-Party Links

The 1xbad platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies only to the 1xbad platform. We are not responsible for the privacy practices of any third-party websites, and we encourage you to read the privacy policies of any external sites you visit.

The presence of a link to a third-party site on the 1xbad platform does not constitute an endorsement of that site or its privacy practices.

12 Changes to This Policy

1xbad may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform. The updated policy will take effect 7 days after notification.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page always reflects when the most recent changes were made. Continued use of the 1xbad platform after the effective date of any changes constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1xbad handles your personal data, please get in touch with us:

We aim to respond to all privacy-related enquiries within 5 business days. For formal data rights requests, we will acknowledge receipt within 3 business days and provide a full response within 30 days.

Your trust matters to us. If you are ever unhappy with how we have handled your personal data, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

🚀 Play with Confidence

Your Data is Safe — Now Start Playing on 1xbad

Now you know exactly how 1xbad protects your privacy. Register in minutes, deposit with bKash or Nagad, and enjoy a secure gaming experience built for Bangladesh players.

18+ only. Please play responsibly. Visit Responsible Gaming for tools and support.